Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Establish client priorities.
   • Access and review client treatment plan if available.
   • Discuss treatment requirements with client.
   • Identify contraindications to treatment, and refer client to appropriate professional as required.
   • Explain principles of reflexology, treatment sequence and factors that may restrict treatment.
   • Confirm revised treatment plan, record updates and obtain client consent.
2. Prepare for reflexology treatment.
   • Prepare treatment area and self.
   • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
   • Prepare client and select treatment products.
3. Provide reflexology treatment.
   • Drape client for warmth, with feet and hands exposed as required.
   • Ensure client comfort and modesty throughout treatment.
   • Select, apply and sequence reflexology relaxation techniques according to treatment plan.
   • Use leverage and pressure to apply reflexology techniques while holding and supporting the foot adequately.
   • Work on reflexology points of both feet according to treatment plan.
   • Monitor client reactions and adjust reflexology technique and duration as required.
   • Allow post treatment recovery time in a relaxing environment.
4. Review treatment and provide post treatment advice.
   • Evaluate treatment with client.
   • Record outcomes of treatment on client treatment plan.
   • Provide aftercare advice and recommend products and future treatments.
   • Update treatment plan and rebook client as required.
5. Clean treatment area.
   • Remove used towels and gown and clean treatment area and surfaces according to organisational policies and procedures.
   • Replenish treatment area for next treatment.
   • Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures.
6. Establish client priorities.
   • Access and review client treatment plan if available.
   • Discuss treatment requirements with client.
   • Identify contraindications to treatment, and refer client to appropriate professional as required.
   • Explain principles of reflexology, treatment sequence and factors that may restrict treatment.
   • Confirm revised treatment plan, record updates and obtain client consent.
7. Prepare for reflexology treatment.
   • Prepare treatment area and self.
   • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
   • Prepare client and select treatment products.
8. Provide reflexology treatment.
   • Drape client for warmth, with feet and hands exposed as required.
   • Ensure client comfort and modesty throughout treatment.
   • Select, apply and sequence reflexology relaxation techniques according to treatment plan.
   • Use leverage and pressure to apply reflexology techniques while holding and supporting the foot adequately.
   • Work on reflexology points of both feet according to treatment plan.
   • Monitor client reactions and adjust reflexology technique and duration as required.
   • Allow post treatment recovery time in a relaxing environment.
9. Review treatment and provide post treatment advice.
   • Evaluate treatment with client.
   • Record outcomes of treatment on client treatment plan.
   • Provide aftercare advice and recommend products and future treatments.
   • Update treatment plan and rebook client as required.
10. Clean treatment area.
    • Remove used towels and gown and clean treatment area and surfaces according to organisational policies and procedures.
    • Replenish treatment area for next treatment.
    • Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate, follow and adjust treatment plan to provide four safe and appropriate reflexology relaxation techniques to different clients suitable for the established client treatment objectives

maintain treatment plans and records for each of the above clients specifying the details of:

client feedback

contraindications

products used

outcomes of previous and current treatment

post treatment information and advice provided

products used

reflexology relaxation techniques applied

relevant medical history and medications

treatment duration, areas treated and areas not treated

treatment objectives

design and provide treatment routines that demonstrate appropriate selection, application and combination of the following reflexology relaxation techniques:

breathing

diaphragm relaxer

holding

kneading

knuckling

light and deep friction

rotation and loosening

spinal twist

stretching

stroking and effleurage techniques

toe rotation

twisting and wringing

pressure techniques:

light

average

heavy

leverage techniques using:

fingers

heels of hands

thumbs

apply reflexology relaxation techniques to work reflexology points on both feet

identify major bones, muscles, ligaments and tendons of the feet through light palpation

present self, according to organisational policy

comply with health and hygiene regulations and requirements

clean, prepare and maintain treatment area according to organisational policy.

---

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local health and hygiene regulations and requirements relevant to reflexology treatments

organisational policies and procedures relevant to reflexology treatments:

client record management

equipment and product use and maintenance

incident reporting

linen use and laundry procedures

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

legal and insurance liabilities and responsibilities regarding treatments

scope of practice:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

limitations to reflexology

history, philosophies and beliefs of reflexology

relationship between muscles and organs to reflexology zones

factors that interfere with the effectiveness of reflexology treatment

anatomy of the foot:

bones:

calcaneus

cuboid

metatarsal

navicular

phalanges

talus

ligaments:

plantar fascia

location of muscles:

anterior tibial

extensor

flexors

peroneal tibial

posterior tibial

tendons:

achilles

contraindications which prevent treatment being undertaken or require clearance from a medical practitioner to proceed:

bacterial, fungal, parasitic and viral infections

cancer

clients with symptoms of infectious disease

contagious skin diseases

heart diseases and disorders

extreme fatigue

extremes of body temperature

pregnancy

localised contraindications that restrict reflexology relaxation treatment and appropriate modifications:

blisters, corns and calluses

broken bones

bruising

cuts

inflammation

lesions

lumps and tissue changes

medical treatments being undertaken

sprains

rashes

recent scar tissue

severe oedema

skin trauma

principles of reflexology:

body zones

reflex areas

pressure points

reactions to relaxation reflexology and appropriate remedial action:

discomfort

emotional reactions

verbal, visual and tactile feedback

muscular spasms

body temperature discomfort

alleviation of presenting symptoms

possible post treatment adverse effects:

cold-like symptoms due to detoxification

disturbed sleep

headaches

increased urination and bowel movements

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future treatments to maintain client treatment objectives.

---